Tasks and the Questionnaire

The mobile application developed for the National Zoological Gardens in Dehiwala (under entertainment software category) has been chosen by the team for the HCI paired project. The main feature of this application is giving a technological solution to navigate in the zoo without any confusion since the land area of the zoo spreads for more than 4acres. For this purpose a GPS enabled map is implemented so it helps the user to find his/her way around the zoo. Other than that this application is useful for educational purposes as well, since it provides information about thousands of species of animals. When you consider the other functions mainly it enables the user to maintain a gallery of zoo pictures and handles e-ticketing. The current application is not that user friendly and the team is hoping to give a better solution with a plenty of new features with rich GUI’S to enhance the user experience.

Tasks

1) View the GPS map of the zoo

2) View your current location from the map

3) Open the phone camera from the app, capture a picture and upload

4) Search for a picture from gallery and upload

5) Search animals and view their information

6) View special daily zoo news

7) Book a zoo event from the event catalog

8) View shopping cart and edit the booked events.

9) Do the payment for the booked events and checkout.

10)Try to make a call to the zoo from ‘contact us’ through the app

Questionnaire

1) View the GPS map of the zoo.

• Why do you need to view the zoo map?
• When would you want to view it?
• How do you understand your location viewing the map?

2) View your current location from the map.

• How do you view it?
• Can you view your current location from the map?
• Why would you need to view your location when you are in the zoo?

3) Open the phone camera from the app, capture a picture and upload.

• Why do you want to capture a picture in the zoo?
• When do you want to do it?
• How do you upload it?

4) Search for a picture from gallery and upload.

• Why would you want to search an image from the gallery?
• How do you perform the above task?
• When would you want to search from the gallery instead of just capturing it?

5) Search animals and view their information.

• Why would you want to search animal information?
• How do you search the animals?
• When do you want to search animal information?Is there any particular event?

6) View special daily zoo news.

• How do you view daily news?
• What do you want to see in zoo news section?
• When do you like to view the news section?

7) Book a zoo event from the event catalog.

• Why do you want to book an event?
• When do you like to book a zoo event?
• How do you book an event?

8) View shopping cart and edit the booked events.

• How do you edit the booked events?
• Why do you want to edit them?
• When do you want to book zoo events?

9) Do the payment for the booked events and checkout.

• When would you like to make the payment? Before of after the event?
• How do you make the payment?
• Why do you use the said method to make the payment?

10)Try to make a call to the zoo from ‘contact us’ through the app.

• When will you want to make a call to the zoo?
• How do you make the call?
• Why do you use a phone call to make the inquiry?